Latest field note
AI success starts with the work, not the model
AI projects succeed when they solve a defined problem and build security, data quality, human judgement and service ownership in from the start.
Read the articleModern workplace · Field notes
News, guidance and a Service and EUC professional’s perspective on the technology, operations and decisions shaping how people work.
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Latest field note
AI projects succeed when they solve a defined problem and build security, data quality, human judgement and service ownership in from the start.
Read the articleLatest notes
AI projects succeed when they solve a defined problem and build security, data quality, human judgement and service ownership in from the start.
Read field noteThe MeadowFinch view
Technology matters most when it makes work simpler, safer and easier to support.
What changes in the real environment, not only what the announcement promises.
Because endpoint strategy, user experience and support operations are part of the same system.
A working practitioner’s view of implementation, ownership and continuous improvement.